Privacy Policy

This Privacy Policy describes how IMCO Office Products International Pvt. Ltd. ("Company", "we", "us", or "our") collects, uses, stores, and shares information when you visit or interact with our website: https://ridleysmaxview.com/

This Privacy Policy applies to information collected through our website, including when you:

• Visit or browse our website.
• Submit a request for a quotation or free digital 3D mock-up.
• Contact us through email, WhatsApp, telephone, or other communication channels.
• Submit your company, branding, logo, artwork, or other information for product customisation.
• Engage with us for sales, marketing, business enquiries, or related services.

By using our website or providing information to us, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with our privacy practices, please do not use our website or submit your personal information through our forms.

For questions or concerns regarding this Privacy Policy, please contact us at: ridleys@ridleys.in

We may collect personal information that you voluntarily provide to us, including your name, telephone number, WhatsApp number, company name, email address, business requirements, and other information you provide when requesting a quotation or contacting us. We may also automatically collect certain technical information when you visit our website.

We do not intentionally request or process sensitive personal information through our website. Please do not submit sensitive personal information through our enquiry or quotation forms.

We may receive information from third-party services used to operate, analyse, secure, advertise, or communicate through our website, where applicable.

We may use information to:

• Respond to enquiries and quotation requests.
• Provide digital mock-ups and product-related services.
• Communicate with you regarding your enquiry.
• Provide customer support.
• Improve our website, products, and services.
• Understand website usage and visitor behaviour.
• Maintain website security.
• Prevent fraud, misuse, or unauthorised activity.
• Comply with applicable legal and regulatory requirements.
• Send marketing communications where permitted and where you have provided appropriate consent.

We may share information with service providers and other parties where necessary to operate our website, respond to enquiries, provide services, maintain security, or comply with applicable law.

We collect personal information that you voluntarily provide when you express interest in our products or services, request a quotation, request a digital mock-up, communicate with us, or otherwise interact with us. Depending on your interaction, this may include:

• Full name
• Company name
• Email address
• Telephone number
• WhatsApp number
• Business requirements
• Product requirements
• Branding requirements
• Logo and artwork files
• Other information voluntarily provided through enquiry forms or communications

You should ensure that information provided to us is accurate, complete, and current.

When you visit our website, certain technical information may be collected automatically, depending on the analytics, cookies, advertising, security, and other technologies implemented on the website. This information may include:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time and date of visits
• Referring website
• General website usage information

We may process your information for the following purposes:

We may use your information to respond to quotation requests, product enquiries, customisation requests, and other communications.

We may use information and artwork supplied by you to prepare product designs, digital mock-ups, quotations, and related services.

We may contact you by email, telephone, WhatsApp, or other communication methods regarding your enquiry or business relationship with us.

We may analyse website usage and customer interactions to improve our products, website experience, marketing, and services.

Where permitted by applicable law and consistent with your preferences, we may use your contact information to communicate information about our products, services, offers, or business updates. You may request that we stop sending promotional communications at any time.

We may process information where necessary to protect our website, business, customers, and users from fraud, abuse, unauthorised access, or other security risks.

We may process or disclose information where required to comply with applicable laws, regulations, legal processes, or lawful governmental requests.

We may share personal information only where reasonably necessary for legitimate business purposes. Depending on the circumstances, information may be shared with:

• Website hosting and technology service providers.
• Website analytics and performance providers.
• Communication and email service providers.
• Marketing or advertising service providers, where applicable.
• Professional advisers and service providers.
• Government authorities or law-enforcement agencies where legally required.
• Other parties where necessary in connection with a business transfer, merger, acquisition, financing, or sale of assets.

We do not sell your personal information as a general business practice.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal, accounting, or regulatory requirements.

When information is no longer required, we may delete, anonymise, or securely isolate it, subject to applicable legal and operational requirements.

Our website and services are intended for businesses and general users and are not knowingly directed toward children under 18 years of age. We do not knowingly solicit or collect personal information from children under 18.

If you believe that a child has provided personal information to us, please contact us at ridleys@ridleys.in so that we can review the matter and take appropriate action.

Depending on your location and applicable privacy laws, you may have certain rights concerning your personal information. These rights may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information, where legally applicable.
• Request restriction of certain processing.
• Object to certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing communications.

To exercise applicable rights or raise a privacy concern, contact us using the details provided below. We will review and respond to requests in accordance with applicable data-protection laws.

Where we rely on your consent to process personal information, you may withdraw that consent by contacting us at: ridleys@ridleys.in

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn. In certain circumstances, we may continue processing information where another lawful basis permits or requires us to do so.

Our website may use cookies and similar technologies to support website functionality, understand website usage, improve performance, maintain security, and, where applicable, support advertising and marketing activities.

You may be able to control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or user experience of the website.

Some browsers and devices provide Do-Not-Track settings. Because there is currently no universally accepted standard for interpreting Do-Not-Track signals, our website may not respond to such signals in all circumstances.

We take reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.

Depending on the service providers and technologies used to operate our website and business, personal information may be processed or stored in locations outside your country. Where required by applicable law, we will take appropriate measures for such transfers.

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, services, or applicable legal requirements. When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

If you have questions, comments, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:

If you would like to request access to, correction of, or deletion of personal information that we hold about you, please contact us at: ridleys@ridleys.in

Please include sufficient information to help us identify your request and verify your identity where reasonably necessary. We will consider and respond to your request in accordance with applicable data-protection laws.